For the longest time, European banks have been the ones to talk about stability, customs, and the nice and reassuring feeling of human bankers. However, the same banks are now realizing that the algorithms are not going for coffee breaks, they do not form labor unions and they will never forget a formula in a spreadsheet.
AI is slowly but steadily gaining ground in the business, and the European Bank sector is looking towards a future that is not only more secure and faster, but is also less human by a large extent.
As per the Financial Times, a new Morgan Stanley analysis says that around 200,000 banking positions in Europe will likely be abolished by 2030. This will be mainly due to the simultaneous closure of physical branches and the rise in the use of AI.
The number of job cuts would be almost equal to 10% of the total employees of the 35 largest banks in Europe, hence this shift in employment is predicted to be one of the largest that a banking sector has experienced in decades.
The back-office operations, risk management, and compliance functions will experience the most significant layoffs. These are the areas of work that support the banks, but are rarely recognized by the public. The workers in these roles have to deal with large amounts of data processing, constant monitoring, and repetitive analysis.
Thus, AI systems can brilliantly outperform human workers in terms of speed and quality consistency. Morgan Stanley believes that banks can take the total efficiency to the maximum of 30%. This figure is indeed very solid for cost-cutting minded organizations to disregard in a time of increased regulatory demand and shrinking profit margins.
Europe is the one to open the door to the wave of bank layoffs, but it is not standing alone by any means. In the U.S, Goldman Sachs already warned its employees about job cuts and a hiring freeze until 2025 at the end of October.
The bank’s artificial intelligence-led transformation, known as “OneGS 3.0” by insiders, plans to automate everything from onboarding of clients to compliance with regulatory reporting. This widespread implementation across the financial sector indicates that restructuring on the basis of artificial intelligence might soon be common in the entire banking industry as a standard procedure rather than an experiment confined to one region.
More European banks are less inclined to wait for forecasts to unfold before taking action. Dutch bank ABN Amro is cutting about 20% of its workforce by 2028 and has already announced the plan, while the CEO of the French bank Societe Generale has abruptly declared that “nothing is sacred” in terms of cost-cutting.
All these statements testify to a drastic and rather rapid change in the whole area of banking where job security is now being counterbalanced more and more against shareholder’s aspirations and technological capacity.
Faster automation and its accompanying risks are not seen to be the same by all in the banking community. A JPMorgan Chase executive gave a warning in a Financial Times interview that the overuse of machines might hurt the whole industry in the long-run.
If fresh graduates get to know nothing about the basics of reviewing risks, regulatory checks, or financial analysis because machines take care of that, when the systems break down or the markets act strangely, the banks would lack human expertise.
European banks are running to an AI-driven future, but the race is taking a toll on human lives. Automation, although it promises high productivity, uniformity, and lesser operational costs, also brings up the sharp issue of cutback of workers coming along with it.
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